Safety and Security at Mirage
We believe everyone deserves the power to communicate their stories through video, with tools that are safe and built on trust.
Mirage Safety Principles
We aim to amplify human creativity responsibly, guided by the principles below:
Human-Centered Design
Our AI is designed to enhance human creativity, and we prioritize building tools that make it easier to bring your ideas and vision to life.
Responsible AI Use
We use both AI-powered and human moderation to actively monitor and prevent misuse, so you can create with confidence and peace of mind.
Privacy-First Policies
We design our systems with privacy at the core, so you stay in control of what you create. Read our Privacy Policy to learn more.
Responsible AI Use
AI can help break down communication barriers, opening new creative frontiers. However, we also know that any powerful tool can be misused. To help keep Mirage safe for everyone, we:
Stress test our systems. Continuously test against disallowed content so the system learns to refuse it before it reaches you.
Stack defenses at every layer. Layer safeguards at the model, application, and platform levels to block nefarious use in real time.
Stay ahead of the threat curve. Monitor industry best practices and incorporate emerging safeguards to keep improving and stay ahead of evolving threats.
Privacy-First Policies
Mirage's security program combines hardened infrastructure, layered technical controls, and rigorous organizational processes. As part of our controls guarding your data, we:
Build on secure foundations. Mirage is hosted in isolated, US-based Google Cloud data centers, with industry-standard encryption that protects your data every step of the way.
Restrict access. Role-based permissions, audit trails, and multi-factor authentication help ensure your data stays safe.
Watch around the clock. Continuous scanning, third-party penetration tests, and 24×7 monitoring detect and neutralize threats before they can impact you.
Invest in organizational security. Background checks, confidentiality agreements, and mandatory security education help create a security-first culture.
Terms and Policies
Mirage Enterprise
Mirage Enterprise plans provide advanced governance, performance, and contractual assurances for organizations that need them.
Dedicated support & SLAs. Get priority support, custom uptime commitments, and a named customer success manager.
No training on your data. Enterprise workspace content is never used to train Mirage models unless you explicitly opt‑in.
To learn more about Mirage Enterprise, inquire using the form here.
Need More Support?
Reach out to the security team at [email protected]